The following actions are prohibited in all forms of hosting:

• The operation of applications for mining cryptocurrencies
• Scanning third-party networks or third-party IP addresses
• Manually changing the hardware address (MAC)
• The use of fake source IPs

As a rule, a question will be answered on the same day. For more difficult or complex problems, the answer may in some cases be delayed until the next working day.

The activation of vServers and root servers usually takes place on the same day, provided that the resources and hardware are available. For housing, it usually takes 2-4 working days.

Yes, you must be at least 18 years old. If you are not yet of legal age, we require a declaration of consent signed by your parents, which you must send to us in writing by post or scanned by e-mail.

We need your telephone number so that we can contact you quickly if there are any problems.

In this case, please contact us directly. We will certainly find a solution.

If you would like to buy a dedicated root server from us, we will be happy to provide you with a quote. The dedicated server contract will then be converted into a housing contract. After termination, the server can then be collected from the data center or sent by post.
Please contact our support team for this.

Our support team will answer questions about the GTC directly.